All work

For property managers · 2026 · not yet launched

Work Orders, repair management for property managers

Repair management for property managers. Tenants report repairs, contractors quote and fix them, and the manager runs every job from one place.

What we built
  • Job workflow
  • Requests from any channel
  • Quote approval
  • Shared thread
  • Visit booking
  • Before and after photos
  • Board and calendar
  • Recurring jobs
  • Reports
  • Phone views
Built with
  • Next.js
  • React
  • TypeScript
  • Tailwind CSS
  • Prisma
  • PostgreSQL

The problem

Property managers told us that repairs reach them by phone, email and WhatsApp, and none of it is kept in one shared place.

Approvals and back-and-forth with contractors take up their time. And when a repair runs late, the manager and the contractor each end up updating the tenant separately.

What changes in how they work

Every repair becomes one job with one status, however it arrived. The manager, the tenant and the contractor all see that same status, so nobody has to pass updates along by hand.

Contractors quote from their phone, with the PDF or a photo attached. The manager approves the quote, or rejects it with a reason, and the work starts from there.

When a contractor marks a job done, the tenant is asked whether it’s fixed, and the manager checks the before and after photos before closing it.

A tenant’s request on a phone: no heating or hot water, in progress and running late, a visit booked, and a tracker from New to Confirmed.
The tenant follows the same status as everyone else. Sample data.
Who does what at each step
01 New 02 Assigned 03 Awaiting approval Only when a quote is needed 04 In progress 05 Done 06 Confirmed
Tenant on a phone

Reports the repair through the unit’s link or QR sign

Sees the visit booked, and the same status

Says whether it’s fixed, and rates the work
Manager at a desk

Or logs a call, an email or a message

Assigns a contractor

Approves the quote, or rejects it with a reason

Checks the before and after photos, and closes the job
Contractor on a phone

Sends a quote with the PDF or a photo

Books a visit and does the work

Marks it done, with a photo

  1. 01 New

    Tenant
    Reports the repair through the unit’s link or QR sign
    Manager
    Or logs a call, an email or a message

  2. 02 Assigned

    Manager
    Assigns a contractor

  3. 03 Awaiting approval

    Only when a quote is needed

    Contractor
    Sends a quote with the PDF or a photo
    Manager
    Approves the quote, or rejects it with a reason

  4. 04 In progress

    Contractor
    Books a visit and does the work
    Tenant
    Sees the visit booked, and the same status

  5. 05 Done

    Contractor
    Marks it done, with a photo
    Tenant
    Says whether it’s fixed, and rates the work

  6. 06 Confirmed

    Manager
    Checks the before and after photos, and closes the job

A job can also be reassigned, sent back from Done, or cancelled from any open step. Late and Flagged sit on top of whichever step it is in.

The job list: a short briefing, counters for open, late and waiting jobs, and the late jobs first.
The manager’s list: late jobs first, then priority, then the soonest due. Sample data.
The manager’s side of a quote: the amount, the scope of work, the PDF, the contractor’s rating, and buttons to approve or reject.
A quote waiting for the manager, with its PDF attached. Sample data.
The same quote on the contractor’s phone, waiting for the manager’s approval and marked not visible to the tenant.
The same quote, from the contractor’s side.
The tenant’s answer that the leak is fixed, a before and after photo slider, and a button to confirm and close the job.
Before a job closes: the tenant’s answer and the before and after photos.

What we built

  • A job workflow with seven states, from New to Confirmed, rules for who can do what at each step, and a full history on every job.
  • Requests from any channel. The manager logs a call, an email or a message, or the tenant reports the repair through a link or QR sign for their unit.
  • Quotes with a PDF or a photo attached. The manager approves, or rejects with a reason, and the contractor can send a revised quote.
  • A shared thread on every job, plus private notes for the manager. Tenants never see prices or notes, and contractors never see ratings.
  • Priorities and due dates, with late jobs flagged automatically. Visit booking against the times the tenant gave, an On my way update and access notes.
  • Before and after photos, the tenant’s Is it fixed? check and a rating, with low ratings flagged for the manager.
  • List and board views, a calendar, search, recurring schedules that create their own jobs, and reports with charts.
  • Phone views for tenants, to report and follow a repair, and for contractors, to quote, book a visit and mark a job done with a photo.
  • A daily briefing, suggested categories and urgency, and duplicate warnings, worked out by rules from the job data, not by an AI model.
A tenant reporting a repair on a phone: a problem type chosen from six, a short title and a description.
Reporting a repair from a phone. Sample data.
The jobs as a board, in columns from New to Done, with late jobs marked.
The board, New to Done. Sample data.
A month calendar of booked visits, due dates, late jobs and recurring checks.
Visits, due dates and recurring checks on one calendar. Sample data.
Reports: the average time to fix, jobs by status, jobs reported per week and time to fix per week.
Reports, worked out from the jobs themselves. Sample data.

Where it stands

Built, and not yet launched. No property manager runs on it yet, so there are no results to report.

Every tenant, contractor, address and figure in the screenshots is invented sample data.

Next

Stars Wood catalogue and lead desk

Stars Wood, Egypt · 2026 · not yet launched

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